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Limited Liability Company "UKRDC" (hereinafter referred to as Contractor) publishes these terms and conditions, which are an official offer (public offer) to any entity or person (hereinafter referred to as Subscriber) contract for subscription services. This contract is a public, i.e. under Article 633 of the Civil Code of Ukraine of its conditions are the same for all consumers.

In accordance with Art. 642 of the Civil Code of Ukraine's full and unconditional acceptance of the terms of a public contract is the fact of payment by the Subscriber of payment and receipt by the Contractor of the relevant financial document confirming the fact of such payment.

Public offer is accepted as the Subscriber when applying the application for services on the site of the Contractor. The site is located at the Contractor

Contract number is the number of Subscriber account, which is issued after registration at the site of the Contractor.



1.1. Under the Services is providing the Subscriber:

1.1.1. unique user name and password, allowing him to use the processing power, disk space and software provided by the Contractor;

1.1.2. access to statistics, the use of funds.

1.2. The composition of the Services does not include providing the opportunity to send-receive e-mails in the office of the Contractor Subscriber, tuning or diagnosing a personal computer, modem and software as a subscriber in the office of the Contractor, and with the departure of the Subscriber, as well as skills training on the Internet.



2.1. Responsibilities of the Contractor:

2.1.1. Provide Services to the Subscriber by the Subscriber's registration.

2.1.2. Register by issuing him a Subscriber name and password (login) via e-mail.

2.1.3. Provide services in accordance with the amount of monthly payments, write-off the customer's account.

2.1.4. Publish official reports related to customer service and change the rates for payment, the Contractor at the site, as well as send them an e-mail subscribers.

2.2. Responsibilities of the Subscriber:

2.2.1. Provide complete, truthful and accurate information in an amount necessary to provide services that it requests / takes.

2.2.2. Pay for Services in accordance with the chosen tariff plan of the Contractor. The subscriber undertakes to familiarize themselves with information about support costs, and tariffs on the site of the Contractor.

2.2.3. Do not block e-mails sent by the Contractor relating to the services.

2.3. The rights of the Contractor:

2.3.1. Temporarily or completely discontinue providing the Service to the Subscriber and require written explanations from the Subscriber in the following cases: Not received timely payment for services; The provision of inaccurate subscriber contact information or failure to provide such information upon request; Actions aimed at limiting or preventing access of other users to the services provided by the Contractor, as well as attempts of unauthorized access to the resources of the Contractor and to other systems, accessible via the Internet; Distribution via the Internet any information that contradicts the requirements of Ukrainian legislation and international law contained in international treaties and conventions to which Ukraine is. Under the distribution is a mass mailing of several e-mails to multiple recipients and multiple distribution to one recipient, and the use of essential elements (Web pages, e-mail) the Subscriber in such mailings, made through another provider. A message is an e-mail, ICQ, and other similar means of information exchange; Publication or transmission of any information or software that contains software viruses or other components equal to them; Action on what to send, publish, transmit, reproduce, provide or in any way commercially exploit the information, software or other materials, in whole or in part, obtained through the Services (except as expressly permitted the owner of such information, software software or other products), provided that the written request of the owner of such information on the limitation of the above actions; aimed at what to send, publish, transmit, reproduce or distribute in any way obtained through the Service software or other materials, in whole or in part, protected by copyrights and other rights without the permission of the owner, as well as send, post, transmit or distribute in any way any component of the Services or created on the basis of its work, as well as the services themselves is subject to copyright and other rights provided that the written request of the owner of such rights on the limitation of the above actions; Areas of commercial electronic messages or otherwise, inconsistent (not requested) prior to its recipient, regardless of whether they were made through the mail server of the Contractor or any other mail server; Publications and broadcasts via the Internet any information contrary to the Ukrainian legislation and international treaties and conventions to which Ukraine is. In particular, this applies to pornographic images. In the absence of statutory procedures for determining whether a particular image is pornographic, the Contractor reserves the right to such a determination.

2.3.2. Contractor may terminate the contractual relationship with the Subscriber unilaterally, while simultaneously sending a written e-mail notification, breach by Subscriber of its obligations under this Agreement. The moment of termination of the contract and termination of service is the date of sending a message to the Subscriber.

2.4. The rights of the Subscriber:

2.4.1. Require the Contractor to provide Services in accordance with the terms of this Agreement.

2.4.2. Receive from the Contractor information on services and additional fee-based services.

2.4.3. Contractor to contact with complaints and suggestions for improving the quality of services.



3.1. Payment for Services performed in the national currency of Ukraine in accordance with rates established at the time of the Service.

3.2. Making the payment of Subscriber shall specify in the payment document number of invoices issued to the Contractor and identify paid services.

3.3. Cash received from the Subscriber shall be credited to the account of the Subscriber. Withdraw funds from your account balance is carried out in accordance with the tariffs and in order to provide specific services. Fees and procedure for the provision of services listed on the site of the Contractor.

3.4. Contractor has the right to unilaterally revise the price of services and to introduce a new tariff plan. On the introduction of new prices Contractor shall notify the Subscriber by posting a message about it on the website of the Contractor, or by sending a message to e-mail subscriber. The date of entry into force of the new tariff plan is the date of its publication on the website of the Contractor. In the case of tariffs, payment made earlier on the new rates are not recalculated.

3.5. Services are paid at the time:

3.5.1. When the Contractor receives the report from the hardware-software complex, which consists of hardware and software, and is integrated into the global Internet network, and performs receiving and processing payments for services provided by Contractor. Third parties are responsible for the operation of this complex. The Contractor has a contractual relationship with these third parties to transfer funds in favor of the Subscriber to the Contractor.

3.5.2. Cash flows from Subscriber's account to the Contractor. Current account specified in the Dashboard.

3.6. Within ten (10) days from the date of expiry of the contents of his services to the Subscriber's virtual server retained by the subscriber. After this period, Contractor shall have the right to remove the service and its components, in particular data relating to the Subscriber's service ended in.

3.7. Contractor has the right at any time to remove the service / services and its components, provided to Subscriber for testing free of charge.

3.8. Services provided by the Contractor, may not be transferred to third parties.


4.1. Contractor does not guarantee the absolute continuity or correctness of the Service and does not guarantee that the proposed software or any other materials do not contain errors. Contractor shall take all reasonable steps to prevent this.

4.2. The Contractor shall not be liable for any direct or indirect damage caused to the Subscriber from use of or inability to use the Service or suffered as a result of errors, omissions, interruptions, deletion of files, defects, delays in operation or transmission, or changes in functions and other causes. Contractor does not guarantee acceptance of mail from remote subscriber networks, the operation which led to the inscription of such a network address to the lists on which the program does not deliver mail Contractor receives mail.

4.3. The Contractor shall not be liable for the quality of public communication channels through which to access the Service.

4.4. Subscriber is fully responsible for the security of your password and for any losses that may occur due to unauthorized use. If the user does not prove otherwise, any act committed with the use of their login and password is deemed to be appropriate by the User. Upon login and password theft occurred through the fault of third party client may send to the Contractor a statement of change of login and password, with the mandatory appendix to the application of the relevant financial document confirming the payment of the Service.

4.5. Contractor is not a defendant or respondent for any liabilities and costs associated with the violation of the provisions of this Agreement, the Subscriber or any other person using your user name and password of the Subscriber, or related to the Internet through the Service, or related to the placement or transmission of any message, information, software software or other material on the Internet Subscriber, or other persons using its login name and password. Subscriber is solely responsible for their actions when using the services of the Contractor and shall bear the costs alone.

4.6. Contractor performs the Subscriber requests directed only to the contact e-mail subscriber or from the service area (Personal Area) on the site of the Contractor. Your e-mail address is specified in the registration database on the website of the Contractor. Subscribers can add a contact e-mail in the registration database at the entrance to the service area (My Account) on the site of the Contractor.

4.7. Subscriber is solely responsible for the accuracy, timeliness, completeness and compliance with the legislation of Ukraine provided the registration information, and its freedom from third party claims. Should the Contractor appear reasonable to assume that provide subscribers with information is untrue or incomplete in a given Subscriber's access to the services the Contractor may be allowed on a temporary or permanent basis.

4.8. Contractor shall be entitled to carry out preventive work with the temporary suspension of service. The Contractor shall inform the subscriber of such works at least 2 days.

4.9. Subscriber agrees to comply with Ukrainian and international legislation.

4.10. In the case of a third-party claims related to the placement of Subscriber information or illegal use of software Subscriber, the Subscriber at his own expense will settle these claims.

4.11. The subscriber agrees to receive e-mails from the Contractor regarding the services provided.

4.12. This Contract is executed in Russian, Ukrainian and English languages. In the case of any discrepancies between the versions of the Contract, the Russian version shall prevail.

4.13. All of the Annex to the Contract  after the adoption of the Subscriber is an integral part of the Contract. The adoption of the Subscriber Application environment is setting a check box in the switch, placed under the text of the Annex.

4.14. If the Subscriber is a natural person, he gives the Contractor permission to process their personal data to the possibility of the terms of this Agreement, the possibility of settlements, as well as for accounts, certificates and other documents. Permission for the processing of personal data is valid for the duration of the Agreement, as well as over the next five years after its expiration. Destruction of personal data is the basis for termination of the Agreement and is executed on the basis of a written statement of the Subscriber. In this case the agreement is terminated on the date specified in the second notice of the Contractor. In addition, the conclusion of this Agreement Subscriber acknowledges that it notified ( without notice ) on the rights established by the Law of Ukraine "About Personal Data Protection", the purposes of data collection, as well as the fact that his personal data are transferred Ltd. "UKRDC" with the possibility of the purpose of this Agreement, the possibility of settlements, as well as for accounts, certificates and other documents. Subscriber agrees that the Contractor has the right to access and transmit their personal data to third parties without further notice to the Subscriber, without changing the purpose of processing personal data (for example, when registering a domain name). Scope of the rights of the Subscriber as the subject of personal data in accordance with the Law of Ukraine "About Protection of Personal Data", it is known and understood.


5.1. Claims of the Subscriber for the services provided by the Contractor are accepted for consideration only in writing and no later than 3 calendar days after the Dispute arises. The term of Subscriber's claims of not more than fourteen (14) working days.

5.2. Consideration relating to the provision of Services to the claims of the Contractor, upon presentation by the Subscriber of the relevant financial documents confirming payment of the Service.

5.3. In considering the dispute as evidence, the parties may provide printed e-mails (e-mail), with the retention of technical information in them (titles). If the service and technical information (headers) is missing, a letter is not proof. The originality of the email headers can attest to the Internet Service Provider with which it was sent to the appropriate e-mail, or independent experts.



6.1. Subscriber may at any time unilaterally withdraw from the Service Provider. In this case, Subscriber shall notify the Contractor within 15 days before the date of termination. Subscriber gets a refund for every 30 days of unused time. Cost of the software is non-refundable.

6.2. Contractor may at any time unilaterally refuse to provide service to the Subscriber without explanation. In this case, the Contractor shall refund to the Subscriber money for every 30 days of unused time. Cost of the software is non-refundable.

6.3. In the event of early termination of the Services in accordance with paragraph 2.3.2. of this Agreement, the Subscriber gets a refund for every 30 days of unused time upon presentation of appropriate financial documents to the Contractor. Cost of the software is non-refundable.

6.4. The Agreement shall enter into force upon payment for services in the manner prescribed by this Agreement and / or the filing of an application for subscriber services at the Contractor's site, and is valid as long as the use of subscriber services provided by the Contractor.

6.5. Contractor shall have the right to unilaterally change the contract by notifying the Subscriber changes no later than 15 days prior to the entry into force of amendments to the Contract . In case of change of the Contract  subscriber has the right to terminate the Agreement prior to the entry into force of the new edition. In this case, the Subscriber shall notify the Contractor of termination by sending a message by email. Contractor in the event of termination pursuant to item 6.5. Subscriber will get a refund of the money for every 30 days of unused time.

6.6. For all issues outstanding in the present text of the Contract , the Parties shall be governed by current legislation of Ukraine.